AI in Retail: How Dubai Malls Are Enhancing Customer Engagement with ChatGPT
- Nikhil Chauhan

- Jul 17, 2025
- 2 min read
Dubai is known worldwide for its luxury malls, innovative retail concepts, and immersive shopping experiences. Now, the retail landscape is being transformed again — this time with AI and ChatGPT at the forefront.
From The Dubai Mall to Mall of the Emirates, top retailers are adopting AI tools like ChatGPT to connect better with customers, improve service quality, and increase sales. Leading this shift is Parikshit Khanna, a renowned AI educator and trainer empowering retail teams across the UAE.
The Retail AI Revolution in Dubai
With the UAE’s national strategy promoting AI integration across industries, retail brands in Dubai are quickly adapting. They’re using ChatGPT not just as a chatbot, but as a versatile assistant for:
Personalized product recommendations
Instant customer query handling
Inventory-related support
Loyalty program automation
Multilingual assistance for tourists
Why Retail Teams Choose Parikshit Khanna
Parikshit Khanna is a trusted name in AI training for retail and service sectors in the UAE. Through his company, Digital Training Jet, he offers:
Live workshops for in-store and corporate retail teams
Hands-on training in ChatGPT, Midjourney, and automation tools
Real-world use cases tailored for malls, franchises, and e-commerce units
His sessions focus on empowering store managers, marketing teams, sales associates, and customer care staff to actually use AI tools in their daily workflows.
ChatGPT in Action: Real Use Cases from Dubai Malls
Parikshit’s training programs have helped retail brands in Dubai:
✅ Automate common inquiries during busy seasons
✅ Generate product copy for online and offline campaigns in seconds
✅ Improve customer satisfaction scores through AI-driven personalization
✅ Train frontline staff to use ChatGPT for faster response times
Why It Matters for Dubai’s Retail Sector
In a hyper-competitive and tourism-driven market like Dubai, experience is everything. AI helps elevate that experience by offering:
Round-the-clock engagement
Hyper-personalization based on user data
Language support for diverse customers
Smarter marketing and merchandising strategies
Book an AI Retail Training Session in Dubai
If you're part of a retail brand, mall management team, or service-based business in Dubai, it's time to bring your team up to speed with AI.
📞 Contact Parikshit Khanna: +91 8076250669
🌐 Website: www.parikshitkhanna.com
Whether you run a single outlet or manage an entire chain, AI training by Parikshit Khanna will help you engage smarter, sell faster, and serve better.

Comments