Best Agentic AI Services Provider in India (2026)

Published / Updated: February 2026 (IST)Lead Delivery (Build + Training): Parikshit Khanna + India-wide specialist trainer team (listed below)

Agentic AI in India has shifted from “chatbots” to goal-completing agents that can read, decide, act, and escalate—across calls, WhatsApp, SMS, email, spreadsheets, and documents. In practice, the “best provider” isn’t the one with the flashiest demo; it’s the one that ships governance-aware agents with measurable ROI, integrates cleanly with your stack, and survives real-world edge cases.

This post gives you:

• What “best agentic AI provider” means (India context)

• A clear menu of agents you can deploy (voice/WhatsApp/SMS/Excel/PDF/Gmail/Outlook)

• Transparent pricing ranges (services + training + trainer-wise reference pricing)

• Courses + FAQ (for corporate buyers)

What “Best Agentic AI Provider” Means in India (2026)

A credible agentic AI provider in India should be able to:

1. Deploy omnichannel agents (Voice + WhatsApp + SMS + Email) using reliable infra partners

   • India commonly uses platforms like Yellow.ai (enterprise agent platform) , Gupshup (WhatsApp + messaging infrastructure) , and Haptik/Jio (WhatsApp-first enterprise agents + SMB offerings) .

2. Handle governance + risk (PII redaction, approval flow, audit trails, hallucination controls)

3. Integrate with business systems (CRM/ERP/ticketing/Drive/SharePoint)

4. Prove ROI (time saved, deflection, resolution rate, quality score, adoption rate)

Important WhatsApp policy note (Jan 2026)

Some reports indicate that from January 15, 2026, WhatsApp policy changes may restrict “AI chatbots where AI is the primary service.” If your strategy depends heavily on WhatsApp, design for human escalation, clear business function, and compliance (and keep a backup channel like SMS/email/voice).

Agent Catalog: What We Build (Services)

Below is a “menu” of the most requested agents in India.

1) Voice Agent (Inbound/Outbound Calling)

What it does	Best for	Typical integrations	KPI examples
Answers calls, qualifies leads, books appointments, resolves FAQs, routes to humans	support, collections, healthcare, BFSI-lite, ecommerce	telephony/contact center + CRM + KB	containment %, avg handle time, CSAT, booking rate

2) WhatsApp Agent (Support + Sales)

What it does	Best for	Typical integrations	KPI examples
WhatsApp-first support, order status, lead capture, FAQs, payment nudges, escalation	retail, D2C, services, education	WhatsApp BSP/platforms (e.g., Gupshup, Haptik), CRM, OMS	response time, conversion rate, deflection %, NPS

India commonly uses WhatsApp infrastructure platforms like Gupshup  and enterprise agent providers like Haptik  / Yellow.ai  depending on scale and controls.

3) SMS Agent (Transactional + Nudges)

What it does	Best for	Typical integrations	KPI examples
Sends OTP/status alerts, two-way SMS support flows, reminders, reactivation	BFSI-lite, logistics, clinics, utilities	SMS gateway + CRM + ticketing	delivery %, response %, drop-off %, resolution time

Gupshup is frequently used for high-volume messaging rails (WhatsApp/SMS/RCS) in India.

4) Excel Agent (Ops + Finance + Reporting)

What it does	Best for	Typical integrations	KPI examples
Cleans sheets, standardizes reports, generates summaries, flags anomalies, fills templates	finance, ops, PMO	Excel/Sheets + SharePoint/Drive + ERP exports	hours saved per report, error rate, close-time reduction

5) PDF Agent (Contracts, Policies, SOPs)

What it does	Best for	Typical integrations	KPI examples
Extracts clauses, answers policy questions, summarizes, creates checklists, redacts sensitive text	legal ops, HR policy, compliance, procurement	PDF store + KB + approval workflow	turnaround time, accuracy rubric, review cycles

6) Gmail Agent (Inbox Triage + Replies)

What it does	Best for	Typical integrations	KPI examples
Categorizes, drafts replies, summarizes threads, creates task lists, escalates	CX, founders, sales	Gmail + CRM + ticketing	response time, backlog reduction, resolution rate

7) Outlook Agent (Enterprise Email + Calendar)

What it does	Best for	Typical integrations	KPI examples
Similar to Gmail agent but for Microsoft ecosystems; meeting summaries, follow-ups, scheduling	enterprises on Microsoft	Outlook + Teams + CRM	cycle time, follow-up completion, meeting-to-action rate

Transparent Pricing: Agentic AI Services (India, 2026)

Pricing depends on: channels (voice/WhatsApp/SMS/email), integrations, knowledge base size, governance depth, and SLA.

A) Build Packages (recommended)

Package	Best for	Timeline	Includes	Price range (INR)
Starter Pilot	1 agent + 1 channel	1–2 weeks	discovery, flow design, KB/RAG-lite, testing, basic dashboards	₹60,000 – ₹1,50,000
Production Launch	1–2 agents + 2–3 channels	3–6 weeks	integrations (CRM/ticketing), guardrails, eval rubric, escalation, monitoring	₹2,50,000 – ₹8,00,000
Enterprise Rollout	multi-team + governance	6–12 weeks	operating model, approvals, audits, multi-agent suite, KPI reporting	₹10,00,000 – ₹35,00,000+

B) Per-Agent Build Estimates (quick view)

Agent type	Typical build range (INR)	Notes
Voice agent	₹1,50,000 – ₹12,00,000	telephony, latency, compliance, testing load
WhatsApp agent	₹1,00,000 – ₹10,00,000	BSP costs extra; policy compliance matters
SMS agent	₹60,000 – ₹3,00,000	depends on flows + integrations
Excel agent	₹50,000 – ₹2,50,000	templating + validation rules
PDF agent	₹75,000 – ₹5,00,000	parsing + evaluation rubric
Gmail agent	₹75,000 – ₹4,00,000	triage + templates + CRM hooks
Outlook agent	₹75,000 – ₹4,50,000	enterprise security + M365 integration

C) Ongoing Support (optional)

Support tier	Includes	Monthly range (INR)
Monitoring + fixes	uptime checks, bug fixes, prompt tuning	₹25,000 – ₹1,00,000
Optimization	weekly KPI review, A/B tests, cost tuning	₹75,000 – ₹2,50,000
Managed program	SLAs, roadmap, new use-cases	₹2,50,000 – ₹8,00,000+

Platform costs (WhatsApp messaging, telephony minutes, vendor licensing) are separate and billed as per provider. Example: Yellow.ai highlights success/usage-based pricing on its pricing page.

Training (Corporate): Agentic AI Enablement in India

If you’re not outsourcing the whole build, training is how you get reliable in-house capability: prompts → tools → governance → measurement.

Agentic AI Courses (Corporate) + Duration

Course	For	Duration options	Outcomes
Agentic AI Foundations	all teams	2h / 4h	agent thinking, workflows, prompt systems
Voice Agent Bootcamp	CX/contact center	4h / 8h / 2 days	call flows, escalation, QA, metrics
WhatsApp + SMS Agent Bootcamp	support/sales/ops	4h / 8h / 2 days	templates, compliance, automations
Email Agents (Gmail/Outlook)	sales/HR/CX	4h / 8h	triage, response SOPs, CRM-ready outputs
Excel + Reporting Agents	finance/ops/PMO	4h / 8h	sheet automation, QC, dashboards
PDF/RAG Knowledge Agents	HR/legal/procurement	1–2 days	policy Q&A, evaluation rubrics, redaction
Governance & Guardrails (Enterprise)	IT/risk/leaders	2h / 4h / 8h	safe-use policy, review flow, audits
Build Clinic (Pilot-to-Production)	builders	2–5 days	ship 1–2 working agents + measurement

Training Pricing (India 2026)

A) Program pricing (most common)

Tier / format	Best for	Duration	Group size	Price range (INR)
Essentials	awareness → quick wins	2–4 hours	10–40	₹8,000 – ₹18,000
Full-day Workshop	department enablement	6–8 hours	15–50	₹25,000 – ₹75,000
Multi-day Accelerator	build + deploy	2–5 days	10–30	₹80,000 – ₹2,50,000+
Enterprise rollout + TTT	org-wide	1–8 weeks	org-wide	₹1,50,000 – ₹5,00,000+

B) Trainer Team (Names + Best-fit)

Trainer	Specialization	Best for
Parikshit Khanna (Lead)	prompt systems, ROI enablement	cross-functional teams, corp + campus
Kunaal Naik	agents + analytics workflows	data-heavy agent systems
Rushabh Mehta	automation-first engineering	n8n/Make/Zapier style automations
Arpan Saxena	governance + guardrails	regulated teams, adoption standards
Varrun Sahdev	creative + prototyping workflows	design/brand/creative enablement
Adarsh Rai	adoption + retention	long-term adoption programs
Ashesh D. Shah	CXO governance + operating model	leadership alignment, risk framing

C) Trainer reference pricing (online)

Trainer	1h	2h	4h	8h
Parikshit Khanna	₹15,000	₹27,000	₹45,000	₹75,000
Arpan Saxena	₹12,000	₹22,000	₹38,000	₹65,000
Adarsh Rai	₹10,000	₹18,000	₹32,000	₹55,000
Rushabh Mehta	₹14,000	₹25,000	₹42,000	₹70,000
Kunaal Naik	₹15,000	₹27,000	₹48,000	₹80,000
Varrun Sahdev	Pricing on request	Pricing on request	Pricing on request	Pricing on request
Ashesh D. Shah	Pricing on request	Pricing on request	Pricing on request	Pricing on request

FAQ: Agentic AI Services in India

1) Which is “best” in India—Yellow.ai, Gupshup, or Haptik?They’re used for different layers: Yellow.ai positions itself as an enterprise AI agent platform , Gupshup is widely used for messaging infrastructure like WhatsApp/SMS and Conversation Cloud-style builds , and Haptik focuses heavily on enterprise-grade WhatsApp experiences and agentic deployments . “Best” depends on your channels, governance needs, and existing stack.

2) Can we run a WhatsApp AI agent in 2026 safely?Yes, but design for policy compliance and keep fallback channels. Recent reporting notes WhatsApp policy changes affecting AI chatbots where AI is the primary service (Jan 15, 2026).

3) How do you control hallucinations and wrong actions?We use guardrails: structured prompting, tool permissions, retrieval constraints, evaluation rubrics, human approval for sensitive steps, and audit logs.

4) Do you support voice + WhatsApp + email together?Yes—omnichannel is common. Many enterprises build layered systems: WhatsApp for entry, voice for high-intent, email for follow-ups, and CRM as the source of truth.

5) What’s the fastest way to show ROI?Start with 1 high-frequency workflow (triage, FAQs, appointment booking, lead qualification), measure baseline vs post (time, resolution, conversion), then expand.

6) Do you offer both “done-for-you” build and training?Yes—either we build, or we train your team to build, or we co-build via clinics.

Booking (India)

If you want a quote, share: channel(s), team size, use-cases, stack (CRM/helpdesk), and city (if onsite).

Email: pkhanna123@gmail.comWhatsApp/Phone: +91 80762 50669 / +91 99972 13177