Microsoft Copilot Studio Training in India: Build Your First Corporate AI Agent
Updated: 36 minutes ago
Quick answer
Copilot Studio is Microsoft's platform for building AI agents that answer from company knowledge, call connectors and run multi-step actions, then publish to Teams, Microsoft 365 Copilot or a website. Training should take a team from one small internal agent on test data to a governed pilot. Parikshit Khanna delivers it for Indian corporate teams onsite or live online.
Agent Builder or Copilot Studio
Question | Agent Builder | Copilot Studio |
Who builds | Any Microsoft 365 Copilot user | Makers and IT, with low code |
Audience | One person or a small team | A department, the company or customers |
Knowledge | Files and SharePoint sites | SharePoint, OneDrive, Dataverse, websites and more |
Actions | Limited | Connectors, flows and multi-step actions |
Governance | Microsoft 365 admin settings | Power Platform admin center rules |
Start in Agent Builder. Move to Copilot Studio when the agent needs actions, a wider audience or central control.
How licensing works
Usage is billed in Copilot Credits. Licensing guides published in 2026 list pay as you go at 0.01 US dollars per credit and a pack of 25,000 credits at 200 US dollars a month, with pay as you go now the preferred route. Internal agents used by people with a Microsoft 365 Copilot licence inside Microsoft 365 channels are generally not charged credits. Agents for unlicensed users, external customers or autonomous runs consume credits. Rupee pricing and terms come from your Microsoft partner, so confirm before you budget.
Build your first agent on test data
The exercise is an HR policy agent for a fictional company.
Write six short policy documents with invented content and place them in one SharePoint library.
Describe the agent in plain language: who it helps, what it answers and what it must refuse.
Add the library as the only knowledge source.
Write instructions: quote the policy name, say when the answer is not in the policies and never give legal advice.
Test with twenty questions. Include five that the policies do not answer.
Publish to Teams for a pilot group of five people.
Check | Pass rule |
Grounding | Every answer names the policy it used |
Refusal | Out of scope questions get a clear "not covered" reply |
Access | A user without library access gets no policy content |
Tone | Plain, short and polite |
Log | Test results saved with date and tester |
Copilot Credit rates from Microsoft Learn
Agent feature | Rate | Used by a Microsoft 365 Copilot licensed user |
|---|---|---|
Classic answer | 1 credit | No charge |
Generative answer | 2 credits | No charge |
Agent action | 5 credits | No charge |
Tenant graph grounding | 10 credits | No charge |
Rates were read on Tuesday 10 November 2026. Microsoft notes that the no charge column for agent flows applies only when the agent calls the flow for a licensed user. Check the live page: Microsoft Learn: billing rates and management.
Access control test
Create two test users. Give only the first one access to the policy library.
Ask the same policy question as each user.
The first user should get an answer that names the policy. The second should get no policy content.
Remove the first user's access and ask again.
Record the date, the users, the questions and the results.
Cost controls to set with IT: an agent level monthly credit limit and environment allocation in the Power Platform admin center. Reference: Microsoft Learn: manage Copilot Credits and capacity.
This page does not publish screenshots or test conversations from a run that has not been recorded.
Three department examples
HR: leave and travel policy questions answered from one approved library.
IT helpdesk: password and access steps, with a ticket created after the user confirms.
Sales operations: price list and stock questions from an approved sheet, with no discount decisions.
Security and permissions
Fix SharePoint oversharing before connecting any library.
Apply sensitivity labels so restricted content stays restricted.
Use Power Platform admin rules to allow or block connectors.
Limit who may publish an agent to the whole organisation.
Name an owner for every agent and review usage every month.
Workshop syllabus
2-hour briefing: agents explained, licensing and where to start.
Half-day workshop: each team builds and tests the HR policy agent.
Full-day programme: a second agent with one action, governance settings and a pilot plan.
What you can see before booking
The session outline, the six invented policy files and the test sheet above. No client screenshots or results are shown without written permission.
About the trainer
Parikshit Khanna is a corporate AI trainer and the founder of Digital Training Jet, started in Delhi NCR in 2020. Digital Training Jet reports a reach of 3,50,000+ professionals across its programmes and trainer network. Corporate work includes sessions for teams at Arvind Fashions, CP PLUS, GMR Delhi Duty Free, LG Electronics, Malabar Group and ZAFCO. This page is written by his team, so treat it as a provider's view.
Photos from real training sessions
Hands on AI working session with a leadership team Parikshit Khanna speaking on Redesigning Work with Artificial Intelligence at TEDx Parikshit Khanna at the Prasar Bharati NABM Generative AI workshop Managers working through a hands on AI exercise at a corporate training led by Parikshit Khanna Parikshit Khanna giving his TEDx talk Redesigning Work with Artificial Intelligence Participants working on laptops during Parikshit Khanna's onsite corporate AI training
Book Copilot Studio training
Share your Microsoft 365 licences, team size and one internal question set you want an agent to answer.
Related guides
Training tracks
Track | Who it is for | What they build or learn |
Beginner | Business users new to agents | A simple question and answer agent on test documents |
Intermediate | Power users and process owners | Topics, actions and a tested HR policy assistant |
Administrator | IT and governance owners | Environments, permissions, Copilot Credits monitoring and publishing controls |
Sample evaluation checklist
The agent answers only from the approved knowledge source.
It says it does not know when the document has no answer.
A user without access cannot get restricted content.
Sensitive questions are handed to a named person.
Test questions and results are saved before publishing.
Practice documents
All exercises use fictional company documents, such as a sample leave policy and a sample travel policy, so no real employee data is needed in class.
Who delivers this training
Parikshit Khanna leads every programme and is the single point of contact. For AI agent and workflow automation work he is supported by Rushabh Mehta, and for technical and developer focused sessions by Allen Lawrence. To enquire, contact Parikshit on WhatsApp at +91 99972 13177 or by email at pkhanna123@gmail.com.
Frequently asked questions
Do we need Microsoft 365 Copilot licences to use Copilot Studio?
Not always. Agents can run on Copilot Credits. Licensed users in Microsoft 365 channels are generally not charged for internal agents.
Do participants need to code?
No. Copilot Studio is low code. Custom connectors need a developer.
Can an agent send email or update records on its own?
It can be built to. In training, any action that sends or changes data asks the user to confirm first.
Is this an official Microsoft course?
No. It is independent training and is not affiliated with or certified by Microsoft.
