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AI-generated illustration of Parikshit Khanna guiding a doctor, nurse and hospital administrator in a learning session.

Practical AI Training for Healthcare Teams in Kolkata

Jul 5
7 min read

Updated: 2 days ago

Quick answer

Updated 20 October 2026. For healthcare and pharma teams, Parikshit Khanna runs hands-on ChatGPT, Claude, Microsoft 365 Copilot and Gemini training for non-clinical work, onsite across India or live online. Patient data never goes into unapproved tools, and clinical decisions always stay with qualified clinicians. See the full programme page: AI training for healthcare and pharma teams. Trainer-reported reach: 3,50,000+ professionals since 2020.



Updated 16 October 2026 · Practical guidance for healthcare teams

Hero image: AI-generated illustration of a healthcare learning session; not a photograph of an actual event.

A clear reply can make a routine healthcare enquiry easier for both the caller and the staff member answering it. If your team works in Kolkata, Howrah, or another nearby location, you may need to explain the same service in different words for different readers. This guide proposes an AI workshop with Parikshit Khanna that starts with service information and careful follow-up. The exercises use fictional details so participants can concentrate on tone, accuracy, and the next action. You can practise asking AI for a patient, respectful draft, then learn how to notice gaps and unsupported claims. The goal is a useful communication habit that your team can apply to appropriate administrative work after its own review and approval.

Start here

You do not need a technical background. Choose one small task, use fictional or approved public information, and check the result yourself. This guide covers a practical example, tool costs, and how guided training can help.

Help people understand the next administrative step

Take a fictional enquiry about how to register for a general information session. Ask AI for a short reply that explains where to start, what information is missing, and who can help. Avoid turning the answer into a sales message. The reader should be able to find the next practical step quickly.

For an English and Bengali communication exercise, compare meaning as well as tone. A fluent reviewer should check whether the draft sounds natural and preserves details such as a room number or registration deadline. Let participants point out expressions that may confuse an older reader or someone unfamiliar with the organisation.

In a proposed session, Parikshit Khanna can guide the group through revision: shorten the draft, remove invented details, and ask the assistant to identify uncertainty. Reception, patient-experience, and administration colleagues can then agree when a written reply is appropriate and when the enquiry should go directly to a responsible person.

For Kolkata-area teams, agree whether English, Bengali, or both will support learning. Include staff who answer everyday enquiries so the examples reflect real questions without copying private messages into the exercise.

Draft a respectful reply in plain language

  1. Create a fictional public workshop enquiry that omits one detail, such as the preferred date. Supply an invented schedule and contact desk.

  2. Ask for a short English reply and an optional Bengali draft that asks for the missing detail without adding pressure or medical advice.

  3. Have a fluent colleague review the Bengali draft and a second reader check that the next step is easy to understand.

Check the schedule, contact route, and missing information. Remove assumptions about what the person needs or can afford. Review translations with a competent colleague, and make sure any enquiry requiring medical advice is passed to the appropriate healthcare professional.

AI and generative AI, in ordinary words

AI is the broad name for computer tools that help with tasks such as finding patterns, sorting information or making predictions. Generative AI is one kind that creates a draft of text, images or other content from an instruction. That instruction is often called a prompt. A workflow simply means the steps used to complete a task. A fluent answer can still contain mistakes.

A useful instruction says what you want, who will read it, which approved facts to use, and what must stay unchanged. For example: “Rewrite this fictional clinic notice in friendly, short sentences. Keep every date unchanged. Do not add medical advice. Flag anything unclear.”

What are Claude, ChatGPT and Microsoft Copilot?

  • Claude is Anthropic’s AI assistant. You can ask it to draft, simplify or organise information, then review its work.

  • ChatGPT is OpenAI’s AI assistant. Use the same careful approach: give clear instructions, check sources, and review the draft.

  • Microsoft Copilot is a family of AI assistants. Personal Copilot and workplace Copilot have different access and controls. Ask IT which work account and licence your organisation has approved. Dragon Copilot is a separate healthcare product; ordinary Copilot is not a clinical system.

Free or paid: what should you choose?

Start with a free option and fictional examples. Pay only when a specific limit or feature is stopping useful work. A personal paid subscription does not automatically permit patient information. Check account controls, organisational approval and total cost before buying.

Claude reference prices checked 16 October 2026: Free is US$0 with limits; Pro is US$20 a month or US$200 billed yearly. Team Standard is US$20 per person per month billed yearly, or US$25 monthly, for 2–150 people. Taxes and local checkout terms may differ. More expensive plans are available; beginners do not need to start there.

Microsoft Copilot has a free personal version. Copilot Chat is included with eligible Microsoft 365 work plans; some agents can add usage charges. The India business page lists a first-year offer for existing eligible Microsoft 365 Business customers: ₹1,495.73 per user per month paid yearly, versus regular ₹1,745. An annual commitment is required. The qualifying base licence costs extra, and GST is extra. The offer runs 1 July–31 December 2026. Confirm renewal terms before buying.

ChatGPT has free and paid plans. Check the official plan information and your local checkout before paying; features and limits can change. Tool subscriptions are separate from workshop fees.

Three-step illustration: AI prepares a draft, a person reviews it, and the message is approved.

Draft with AI. Check it yourself. Share only after approval.

Protect patient information and keep a person responsible

For practice, leave out real names, reports, prescriptions, phone numbers, appointment lists and other identifying details. Use invented information. Before any patient information is used, your organisation should approve the tool, account, contracts, settings and workflow. Removing a name alone may not remove every identifying detail.

WHO warns that generated answers may be false, incomplete or biased. Read the original source, check dates and numbers, and have the appropriate professional approve the final text. General chatbots should not make diagnosis, treatment, dosage, triage or urgent-care decisions.

Follow AI news without feeling left behind

You do not need every new model or subscription. Pick one useful task and practise it for a week. Set aside a short weekly news-reading slot. For each announcement, ask: Is it available here? Is our organisation allowed to use it? Does it solve a task we actually have?

Two developments worth understanding: Anthropic announced Claude for Healthcare on 11 January 2026; Microsoft described Dragon Copilot expansion on 5 March 2026. These are vendor announcements with market, licence and feature limits, not proof that a general chatbot can deliver better patient outcomes.

How Parikshit Khanna’s training can help

Parikshit Khanna is an AI trainer and Founder of Digital Training Jet. A guided session gives your team time to practise clear instructions, spot mistakes, check sources and agree who approves the final work. Ask for examples based on your department’s everyday tasks and time for beginner questions.

A participant account published by OncoDaily describes learning from Parikshit at a ChatGPT and AI tools workshop for healthcare professionals held at IIT Delhi. This describes a workshop experience; it does not claim institutional endorsement or clinical certification.

AI-generated illustrative portrait of Parikshit Khanna welcoming questions in a seminar room.

AI-generated illustrative portrait based on supplied references.

Plan a session around your team’s work

Share your team’s roles, group size, preferred language, two or three repetitive tasks, approved tools and possible dates. Ask for a proposal covering practice time, take-home examples, review responsibilities and follow-up support. Workshop fees, delivery format and travel are confirmed in the proposal. Results should be measured in your own setting.

Common questions

Do I need coding skills? No. Begin with a clearly described task and a short draft you can check.

Will AI replace professional judgement? Your team remains responsible for the final output. Training focuses on careful use and review.

Should everyone buy a paid account? Start with the tools your organisation already approves. Buy additional access only for a demonstrated need.

Book healthcare and pharma AI training: contact Parikshit Khanna

Send your organisation name, roles, headcount, location, approved AI tools, preferred dates and two priority tasks. You will get a written proposal with scope, dates and fees. Please share anonymised examples only.


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Doctors, clinics, hospitals and healthcare brands can showcase their name on parikshitkhanna.com and digitaltrainingjet.com through a collaboration with Parikshit Khanna. Send your name, city, website and what you offer, and you will get the options in writing. Paid collaborations are labelled as sponsored, and any health, legal or results claim needs proof before it is published.



 
 
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